Sales Representative

1 month ago

Bolton, Bolton, United Kingdom AO Full time

About AO

We're a leading retailer of appliances and electricals, and we're looking for a talented Sales Representative to join our Inbound Sales Team.

About the Role

As a Sales Representative, you'll be responsible for taking inbound calls from customers, helping them find the best deals on our products, and ensuring they're protected with our AO Care insurance plan.

Key Responsibilities

  • Take around 35 inbound calls a day, helping customers purchase new appliances
  • Use a consultative approach to find out what customers are looking for and why they need a new appliance
  • Build rapport with customers to create a long-lasting impression and gain their trust
  • Process orders, upsell, and cross-sell our products
  • Offer our AO Care insurance plan to customers

What You'll Need

  • Experience in a fast-paced sales environment
  • Drive to hit sales targets and exceed expectations
  • Highly money-motivated and passionate about sales
  • Super resilient and positive mindset, with a ability to turn past failures into lessons for success
  • Exceptional sales ability and effective fact-finding and pitching skills

What We Offer

  • Competitive basic salary of £24,780-£26,780 DOE
  • Uncapped commission, with the team taking between £40-57k home this year
  • Hybrid working
  • Rotational shifts from Mon - Sun, 8.30am-7pm

Benefits

  • Our Value Creation Plan, a unique long-term bonus plan for every AOer
  • 25 days' holiday, plus bank holidays (increasing to 27 days after 2 years with us)
  • Pension scheme, with 5% annual salary contribution
  • Discounts across our product range
  • Family leave, including enhanced Maternity, Paternity, and Adoption leave
  • 2 fully paid days a year to donate to any charity of your choice

Why Join AO?

We're a company that cares about our customers and our employees. We offer a supportive and inclusive work environment, with opportunities for progression and development. Join us and be part of a team that's passionate about sales and customer service.

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