MOT Specialist/Technician

4 weeks ago

Coventry, Coventry, United Kingdom IN n OUT Autocentres Full time
Position Overview

IN'N'OUT Autocentres is a leader in vehicle maintenance, MOT testing, and repairs. Since our inception in 2008, we have expanded to 30 locations across the country, providing our clients with straightforward pricing and unparalleled service. Our dedication to customer satisfaction has earned us the status of a Which? Trusted Trader.

We are seeking a skilled MOT Specialist/Technician eager to advance their career within a rapidly growing automotive service provider.

Our customers are central to our mission; we continuously aim to surpass their expectations by delivering quality, value, convenience, and exceptional customer service. Your ability to foster customer relationships will be crucial in ensuring we consistently delight our clients and build lasting trust.

COMPENSATION: £34,000

Role Responsibilities

In addition to your relevant qualifications, we are looking for team members who are adaptable, possess excellent communication and customer service skills, and are dedicated to our principles of delivering quality service, transparent pricing, and convenience to our expanding clientele.

We offer a competitive base salary along with performance-related bonuses and incentives. Enjoy additional perks such as employee discounts, free life insurance, an Employee Assistance Programme, and access to various discounts on everyday products and services.

If you thrive in a dynamic and varied work environment with opportunities for training, development, and continuous professional growth, consider joining our success story.

Employee Benefits:

  • Company pension plan
  • Cycle to work initiative
  • Employee discounts
  • Complimentary parking
  • Life insurance coverage
  • On-site parking facilities
  • Referral bonus program

Additional Compensation:

  • Bonus opportunities
  • Performance incentives
  • Quarterly bonuses

Essential Skills

About Our Company

We simplify vehicle servicing by providing fixed pricing, clear explanations, and outstanding service, all backed by our commitment to 100% customer satisfaction and ensuring you get back on the road swiftly and safely.

Commitment to Customer Service

The staff at IN'N'OUT Autocentres and our national Customer Care Team are trained to guarantee complete customer satisfaction at every step of the process.

Quality Parts

We exclusively use parts that meet or exceed original manufacturer specifications, ensuring that all components are guaranteed and do not compromise your vehicle's warranty.

Qualified Technicians

All our workshop technicians are trained to the highest standards, many of whom have transitioned from major brand dealerships. They are passionate about cars and treat your vehicle with the utmost care and attention.

Company Culture

We will never perform any unauthorized work on your vehicle. Our team provides the best recommendations and advice to ensure your safety and the optimal performance of your vehicle.

Trusted Trader

We take pride in being a Which? Trusted Trader, regularly audited to meet stringent criteria that demonstrate our commitment to transparency and customer service.

Comfortable Waiting Areas

Our client waiting lounges are equipped with high-speed Wi-Fi, complimentary beverages, children's play areas, and baby-changing facilities, designed for your comfort while you wait.

High Customer Retention

IN'N'OUT Autocentres boasts a significant percentage of repeat customers and maintains a 4.7 rating on Trustpilot, reflecting our commitment to achieving 100% customer satisfaction.

Required Qualifications

  • Minimum of 2 years in automotive service & MOT
  • Valid Full Driving Licence
  • Level 3 qualification in Light Vehicle Maintenance & Repair
  • Class 4/7 MOT licence

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