University Operations Porter

1 month ago


Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time
University Operations Porter

We are seeking a committed University Operations Porter to facilitate the efficient functioning of services at educational institutions on a full-time basis, with a commitment of 37.5 hours per week.

As a Porter, your role will involve upholding a high standard of service and cleanliness. In exchange for your dedication, you will have opportunities for career advancement within a company that values its workforce, celebrates diversity, and acknowledges employees who excel in their roles.

We believe in rewarding your efforts, which is why we provide a comprehensive benefits package that includes:

  • Exclusive travel discounts with various providers
  • Grocery savings through discounts at major supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Significant discounts on cinema tickets for your entertainment
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for your spending, redeemable at a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • The ability to share discounts and offers with friends and family
  • A contributory pension scheme
  • Opportunities for career growth through our Career Pathways and MyLearning programs

Your typical shift patterns will involve working 5 out of 7 days.

Could you bring your enthusiasm to educational institutions? Here’s what you need to know before considering this position:

Your primary responsibilities will include:

  • Maintaining cleanliness and order in the lobby and other communal areas
  • Assisting housekeeping, dining, and event staff with room setups or furniture arrangements
  • Performing certain reception duties, such as booking tickets or making reservations
  • Addressing customer inquiries as needed
  • Running errands as required
  • Ensuring customer safety by managing signage for wet floors or other hazards

Our ideal candidate will:

  • Be flexible and readily adapt to changing priorities
  • Exhibit excellent communication skills and build strong relationships
  • Have a background in delivering exceptional customer service
  • Take initiative and make sound decisions that benefit our customers
  • Demonstrate the ability to perform well under pressure
  • Show outstanding punctuality and dependability

As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, Chartwells has been dedicated to helping those in education foster healthy bodies and minds. Each week, Chartwells serves millions of nutritious meals to students across various educational institutions throughout the UK.

We strive to create an inclusive environment where everyone feels valued and can reach their full potential. Diversity is Our Strength.


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