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Operations Specialist
2 months ago
Company Overview
GFO-X is a leading provider of digital asset derivatives trading solutions, offering a regulated and institutional-grade platform for global institutional participants.
Job Summary
We are seeking an experienced Operations Specialist to join our growing team in London. The successful candidate will be responsible for supporting the Operations team in ensuring the smooth execution of market operations, client onboarding, and product management.
Key Responsibilities
- Monitor and analyze market data to identify trends and opportunities for process improvement.
- Collaborate with the Operations team to develop and implement new processes and procedures.
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Work closely with the Product team to ensure seamless product launches and updates.
- Develop and maintain accurate and detailed reports to inform business decisions.
- Participate in the development and implementation of business continuity plans.
Requirements
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven experience in operations or a related field, with a strong understanding of financial markets and regulations.
- Proficiency in Microsoft Office, particularly Excel, and experience with data analysis tools.
- Ability to work independently and as part of a team, with a strong attention to detail and ability to prioritize tasks effectively.
What We Offer
GFO-X offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunities employer committed to diversity and inclusion.
