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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at Proactive Appointments. As a key member of our technical support team, you will be responsible for providing expert technical support and maintenance for our clients' systems, networks, and software.
Key Responsibilities:
- Provide technical support and troubleshooting for a range of IT systems, including Windows, Server, and Microsoft Exchange.
- Install, configure, and maintain software and hardware systems, including backup and recovery solutions.
- Monitor and maintain network systems, including DNS, Active Directory, and Cisco network devices.
- Collaborate with internal teams to resolve technical issues and improve system performance.
- Stay up-to-date with the latest IT trends and technologies to ensure our clients receive the best possible support.
Requirements:
- Strong technical knowledge of Windows, Server, and Microsoft Exchange.
- Experience with backup and recovery solutions, including Arcserve/Veritas and TeamViewer.
- Knowledge of network systems, including DNS, Active Directory, and Cisco network devices.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
Desirable Skills:
- Knowledge of Microsoft SQL and Oracle.
- Experience with Red Hat Linux and VMware.
- Understanding of vulnerability scanning and penetration testing.
- Microsoft accreditation.
We are an equal opportunities organisation and welcome applications from all qualified candidates. Please note that due to the volume of applications received, we will only contact suitable applicants for interview.
