Outpatient Receptionist

3 days ago


Liverpool, Liverpool, United Kingdom The Walton Centre NHS Foundation Trust Full time

About the Role

The Walton Centre NHS Foundation Trust is seeking a highly organized and detail-oriented Outpatient Receptionist to join our team. As an Outpatient Receptionist, you will play a critical role in ensuring the smooth operation of our outpatient clinics.

Main Responsibilities

  • Check in patients, update contact information, and book appointments
  • Record clinical outcomes and book ambulances as needed
  • Provide reception cover for outpatient clinics and deal with telephone queries
  • Calculate and authorize patient travel expenses
  • Collect case notes from the Medical Records Department and organize the OPD department reception desk
  • Provide cover for colleagues in the event of sickness and holidays

Requirements

  • Previous experience in an administrative role without direct supervision
  • Excellent communication, organizational, and time management skills
  • IT literacy and ability to maintain confidentiality

About Us

The Walton Centre NHS Foundation Trust is a leading provider of neurology, neurosurgery, spinal, and pain management services. We are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC) and are committed to delivering excellent clinical outcomes for our patients.



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