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Credit Controller

2 months ago


Middlesbrough, Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time
Credit Controller Job Description

Cleveland Cable Co Ltd is seeking a skilled Credit Controller to join our team in Middlesbrough. As a key member of our Credit Control Team, you will be responsible for managing a portfolio of customers, ensuring timely payments, and resolving any disputes or issues that may arise.

Key Responsibilities:
  1. Monitor customer payments and contact those who are in default to obtain immediate payment or a committed payment date.
  2. Record all conversations and correspondence with customers, ensuring accurate and up-to-date records.
  3. Identify and report any detrimental changes in customer behavior that may impact cash flow.
  4. Work closely with the team to resolve any disputes or issues that may impact customer payments.
  5. Assist in the preparation and issue of 7-Day letters to customers who have not made payment.
  6. Contribute to the smooth running of the department by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager.
Key Skills and Attributes:
  1. Strong communication and negotiation skills to effectively manage customer relationships.
  2. Highly organized and able to prioritize workloads within a fast-paced environment.
  3. Ability to meet deadlines without compromising accuracy.
  4. Computer literate with good working knowledge of Microsoft products.

This is a full-time position with a salary dependent on experience and negotiable. The role requires a minimum of 1 year of experience in credit control or a related field. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.