Customer Service Representative

1 week ago

Croydon, Greater London, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • A range of benefits, including discounts, shares, and cycle-to-work schemes.
  • Uniform provided and policies to support you throughout your career.

Requirements

  • A passion for delivering exceptional customer service and building strong relationships with customers.
  • The ability to work well in a team, communicate effectively, and take the initiative to make decisions that benefit customers.
  • A commitment to maintaining a high level of professionalism, being punctual, and presenting yourself in a positive manner.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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