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Retail Store Manager

2 months ago


London, Greater London, United Kingdom Lids Full time
About Our Company

Lids is a leading headwear and sportswear retailer in North America, with a strong presence in Europe and Australia. We offer officially licensed products from professional sports federations and popular fashion brands. Our company values include a passion for basketball, a commitment to customer service, and a focus on delivering exceptional retail experiences.

Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to join our team at The NBA Store. As a key member of our leadership team, you will be responsible for driving sales growth, controlling expenses, and supervising a team of associates. If you have a passion for basketball, enjoy a fast-paced environment, and are committed to delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Generate Sales: Produce sales gains by providing exceptional customer service, meeting or exceeding company objectives, and maintaining strong product knowledge.
  • Control Expenses: Protect company assets, prepare store schedules, manage inventory, and perform proper documentation and record keeping.
  • Supervise Associates: Manage store associates through thorough use of NBA Store Training Programs, goal setting, and regular follow-up. Recruit, develop, and train store personnel to achieve operations objectives.
Requirements
  • At least two years of related experience as a Flagship level Store Manager or Area Manager within retail.
  • Established ability to produce sales results, while minimizing loss.
  • Proven leadership skills, with capacity to deliver training material and assess retention.
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 20kg and climb a ladder.
  • Standing required for up to 100% of the work time.
  • Ability and willingness to travel overnight for training and/or business meetings.
  • Availability to work every day, including nights, weekends, and some holidays based on the needs of the business.
  • Ability to prove eligibility to work in the UK.
Why Join Our Team?
  • Attractive salary and a lucrative bonus structure.
  • Huge growth and development opportunities.
  • Ongoing coaching and support to drive your retail career.
  • Working with a retailer that promotes internal succession.
  • Access to exclusive product only available at NBA Store.
  • Having the largest NBA range and selection in the nation at your fingertips.