Portering and Transport Helpdesk Operator
5 hours ago
City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is seeking a skilled and dedicated individual to fill the role of Portering and Transport Helpdesk Operator. This exciting opportunity is perfect for someone who is passionate about delivering exceptional customer service and is comfortable working in a fast-paced environment.
Main Responsibilities- Respond to internal and external calls for portering and transport services, prioritizing tasks and allocating to porters/drivers within service level agreement targets.
- Demonstrate a polite, courteous, and helpful manner when interacting with patients, staff, and visitors.
- Contribute to the on-going development and delivery of the portering and transport services, ensuring efficient and effective provision of services.
- Assist in the provision of portering and transport services to staff, patients, and visitors, reporting to and supporting the portering and security supervisors in the daily coordination of service demand.
- Ability to communicate effectively with patients, staff, and visitors.
- Basic IT skills, including experience with helpdesk software systems.
- Experience of working in a busy environment, with a flexible approach to tasks and hours of work, including weekends, shift patterns, and public holidays.
- UK driving license.
City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a range of Facilities Management, Procurement, and Outpatient Pharmacy services, employing around 650 staff in various functions. We are committed to delivering high-quality services, attracting and retaining employees, and providing a positive working environment.
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Portering and Transport Helpdesk Operator
7 days ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob Title: Portering and Transport Helpdesk OperatorWe are seeking a highly skilled and experienced Portering and Transport Helpdesk Operator to join our team at City Hospitals Independent Commercial Enterprises Ltd (CHoICE). As a key member of our operational support team, you will be responsible for providing exceptional customer service and ensuring the...
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Portering and Transport Helpdesk Operator
6 days ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob Title: Portering and Transport Helpdesk OperatorWe are seeking a highly skilled and experienced Portering and Transport Helpdesk Operator to join our team at City Hospitals Independent Commercial Enterprises Ltd (CHoICE). As a key member of our operational support team, you will be responsible for providing exceptional customer service and ensuring the...
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Portering and Transport Helpdesk Operator
3 days ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob Title: Portering and Transport Helpdesk OperatorWe are seeking a highly skilled and experienced Portering and Transport Helpdesk Operator to join our team at City Hospitals Independent Commercial Enterprises Ltd (CHoICE). As a key member of our operational support team, you will be responsible for providing exceptional customer service and ensuring the...
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Portering and Transport Helpdesk Operator
3 days ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob Title: Portering and Transport Helpdesk OperatorWe are seeking a highly skilled and experienced Portering and Transport Helpdesk Operator to join our team at City Hospitals Independent Commercial Enterprises Ltd (CHoICE). As a key member of our operational support team, you will be responsible for providing exceptional customer service and ensuring the...
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Portering and Transport Helpdesk Operator
2 weeks ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob SummaryCHoICE Facilities Services is seeking a skilled and reliable individual to fill the role of Portering and Transport Helpdesk Operator. This exciting opportunity is perfect for someone who is motivated, flexible, and has excellent communication skills.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional...
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Portering and Transport Helpdesk Operator
2 weeks ago
Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeJob SummaryCHoICE Facilities Services is seeking a skilled and reliable individual to fill the role of Portering and Transport Helpdesk Operator. This exciting opportunity is perfect for someone who is motivated, flexible, and has excellent communication skills.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional...
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Sunderland, Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Portering and Transport Helpdesk Operator. As a key member of our operational support team, you will be responsible for providing exceptional customer service and ensuring the efficient and effective provision of portering services to staff, patients, and...
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