Applications Analyst – Police Staff – Technology Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Counter Terrorism Policing Full time
Join Our Team as an Applications Analyst

We are seeking a skilled Applications Analyst to join our team at Counter Terrorism Policing. As an Applications Analyst, you will play a critical role in supporting business-critical systems that are vital to our work in an ITIL-aligned environment.

Key Responsibilities:

  • Monitor and maintain applications servers, web servers, log files, disk space, and MS-SQL databases
  • Provide second-line support for application-related issues within the Applications and Data team
  • Work with third-party suppliers, stakeholders, and departmental ICT teams to deliver patch/releases of applications
  • Maintain middleware such as IIS, MS-SQL Server, Active Directory, ASP, and.NET
  • Support COTS and web-based software applications with a focus on problem-solving
  • Develop strong customer relationships and understand the needs of internal and external customers

Requirements:

  • Experience in applications management and ITIL environments
  • Strong customer service skills and ability to explain technical issues simply
  • Flexibility to work on-call and travel to sites around the UK as required

What We Offer:

  • Excellent training and development opportunities
  • Chance to build your skills and expertise in a dynamic environment
  • Collaborative and supportive team

How to Apply:

Click the button below to apply for this exciting opportunity.



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