Spa Therapist

1 month ago


Luton, United Kingdom Luton Hoo Hotel, Golf & Spa Full time
About the Role

We are seeking a highly skilled Spa Therapist to join our team at Luton Hoo Hotel, Golf & Spa. As a Spa Therapist, you will be responsible for providing exceptional customer service and delivering high-quality treatments in a serene and relaxing environment.

Key Responsibilities
  • Offering high-quality professional treatments, including massages, facials, and body wraps.
  • Performing prep work and maintaining a clean and organized treatment room.
  • Ensuring exceptional customer service and addressing the wellness needs and concerns of our guests.
  • Promoting spa products and services with complete knowledge and understanding.
  • Covering reception shifts when required.
Requirements
  • Providing high-quality service comes naturally to you.
  • Excellent communication and interpersonal skills.
  • A smart and professional appearance.
  • You value being part of a team and supporting your colleagues.
  • Ability to work without direct supervision.
  • An approachable, positive, and proactive manner.
  • Experience in a similar role within a 5-star hotel is a significant advantage.
  • A recognized beauty qualification, level 3 Beauty or equivalent.
  • Massage qualification is a must.
What We Offer

We offer a competitive salary, 28 days' holiday, enhanced after 5 years of service, and a range of benefits, including free meals on duty, uniform, and discounted employee rates at Arora Hotels.

We are committed to delivering hospitality to the highest standard and offer exciting opportunities for career progression and development across our properties and brands.


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