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HRSS & Payroll Manager

2 months ago


Preston, Lancashire, United Kingdom James Fisher and Sons plc Full time
Job Purpose

The Human Resources Shared Services (HRSS) & Payroll Manager provides strategic leadership, coaching, mentoring, and guidance to the function and key stakeholders on building a world-class HR Shared Services and Payroll function. This involves developing efficient and effective HR business processes that meet the needs of the business, with a focus on employee-centric service.

The principal accountabilities and other tasks will be carried out in the framework of our valued behaviors: Pioneering Spirit, Integrity, Energy, and Resilience.

Key Responsibilities
  • Support the HRSS team in performing transactions related to HR specialties with a high degree of accuracy and strict adherence to written procedures, such as benefit updates or employee assignment changes.
  • Maintain comprehensive knowledge of benefit programs, plans, policies, and processes.
  • Ensure payroll reconciliations and audits are completed timely and accurately.
  • Ensure strict adherence to all payroll-related regulations, tax laws, and company policies and stay up-to-date with emerging payroll regulations.
  • Identify opportunities for process improvements, develop solutions to address these opportunities, and drive implementation of these enhancements in collaboration with key stakeholders to increase customer satisfaction.
  • Support and develop team members, set objectives, and track progress. Plan and prioritize workload to ensure key HR business processes have the resource to provide the agreed service levels.
  • Agree on service levels and performance indicators that track the effectiveness of the HRSS and Payroll function.
  • Develop efficient and effective HR business processes that meet the needs of the business.
  • Support Division Heads of HR in landing key strategic people goals and projects.
  • Lead and participate in cross-functional process improvement initiatives.
  • Review, execute, and audit HR transactions relating to worker life cycle or employment job changes (e.g., hires, terminations, mobility transfers).
  • Be actively involved with the centralization of payroll systems.
  • Help to define requirements for systems that will facilitate increased efficiencies, automation, and/or self-service for various HR processes.
  • Contribute to the creation of education strategies through proactive communication and engagement with all levels of the organization to ensure increased understanding of systems tools, processes, and availability of resources.
Competencies and Qualifications
  • Bachelor's degree in a related field (preferred) and HR or related field experience with proven managerial experience (essential).
  • CIPD qualified with evidence of continued professional development.
  • Additional diploma in Computer Science is a plus.
  • Project Management Professional (PMP) Certification will be advantageous.
Knowledge, Skills, and Experience Required
  • Extensive experience in payroll function including end-to-end payroll transaction experience.
  • Payroll & HR team management experience.
  • Understanding of data protection regulations like GDPR.
  • Familiarity with payroll systems and ATS.
  • Knowledge of/experience with HR practices.
  • Judgment, initiative, and tenacity demonstrated in an environment of rapid change.
  • Strong customer service/relation skills.
  • Demonstrated enthusiasm for service.