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Healthcare Coordination Specialist
3 months ago
Position Overview
Join the ARC Primary Care Network as a Healthcare Coordination Specialist, where you will play a vital role in enhancing patient care and support.
Salary: Competitive, within the range of £22,500 - £24,000 WTE based on experience.
Working Hours: Flexible hours per week.
Benefits:
- NHS Pension
- 33 days of annual leave, including bank holidays
- 24/7 Employee Assistance Programme
Are you passionate about community health and dedicated to improving the services provided to patients? This role offers an exciting opportunity to advance your career while working collaboratively within GP Practices.
Key Responsibilities
As a member of our established and dedicated team, you will:
- Collaborate with care coordinators, social prescribers, and health coaches to deliver exceptional patient care.
- Coordinate and streamline patient appointments across various departments to ensure a seamless experience.
- Act as a primary contact for patients, families, and community resources, providing information and support with empathy.
- Assist patients in understanding their care options and facilitate shared decision-making.
- Maintain confidentiality and uphold patient rights at all times.
- Develop personalized care and support plans that address individual needs.
- Support patients in managing their health queries and appointment scheduling.
- Identify high-risk patients and maintain a comprehensive register of care activities.
- Conduct visits or arrange appointments for patients as needed, ensuring appropriate clinical assessment and referral.
- Work closely with social prescribing link workers and other healthcare professionals to provide coordinated care.
Candidate Profile
We are seeking a compassionate and organized individual with:
- Experience in coordinating patient care.
- A minimum of 1 year of experience in a primary care or community setting.
- Strong administrative skills and proficiency in Microsoft Office applications.
- Exceptional communication skills, with the ability to empathize and support patients effectively.
About FedBucks Ltd
FedBucks is a federation of 47 GP practices, serving over 485,000 patients across Buckinghamshire. We are committed to championing primary care and collaborating with local partners to deliver high-quality, community-based healthcare services. Our mission is to ensure that patients feel safe, supported, and respected, and we strive to provide seamless healthcare that empowers individuals to lead healthier lives.
