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IT Service Desk Manager
2 months ago
Investigo is seeking a seasoned IT Service Desk Manager to lead a team of IT professionals in providing exceptional support to a large stakeholder community. As a Contract Service Desk Manager, you will be responsible for managing an IT Service Desk that operates in an ITIL aligned environment. Your experience in leading teams of 20+ IT support specialists is essential, as is your ability to provide 1st and 2nd line support. You will bring a strong customer focus and excellent leadership and interpersonal skills to this role. The ideal candidate will have a proven track record of managing IT Service Desks of a similar scale, with a minimum of 15 team members. This is a 3-day per week onsite contract position based in Worcester, with the team working closely with a large financial services business. The role requires a high level of autonomy and the ability to work independently, with a strong focus on delivering exceptional results. If you are a motivated and experienced IT Service Desk Manager looking for a new challenge, please apply.
