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Emergency Medical Services Certification Specialist

3 months ago

Marlborough, Wiltshire, United Kingdom MASHPOINT LLC Full time

Emergency Medical Services Certification Specialist

Are you dedicated to supporting the certification processes within the Emergency Medical Services sector? MASHPOINT LLC is seeking an experienced Certification Specialist to provide essential program assistance. This role involves a variety of tasks aimed at ensuring the smooth operation of certification activities.

Key Responsibilities:

  • Provide support to Emergency Medical Technicians (EMTs) throughout the certification journey via phone and email, while managing application reviews and clerical duties.
  • Process both electronic and paper applications in accordance with established guidelines.
  • Deliver outstanding customer service to certified personnel by addressing inquiries and gathering necessary information.
  • Assist individuals in confirming their certification status, whether past or present.
  • Maintain precise records related to both certification and recertification processes.

Qualifications:

  • Excellent communication skills with a tactful approach.
  • Strong organizational abilities to manage information accurately and efficiently.
  • Proficient in Microsoft Outlook, Adobe Pro, Word, Excel, and Access.
  • Exceptional written and verbal communication skills.