Customer Service Representative
1 week ago
About Moto
Moto is a leading provider of motorway services in the UK, offering a unique blend of convenience, comfort, and entertainment to travelers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe environment, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service
- Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
- Operate tills and process orders accurately and efficiently.
- Handle customer enquiries and provide information on our products and services.
- Store Maintenance
- Maintain high standards of store cleanliness and organization, ensuring a safe and welcoming environment for customers.
- Replenish stock levels and maintain displays to ensure a visually appealing and well-stocked store.
- Teamwork
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to a positive and inclusive team culture, promoting a culture of respect and open communication.
What We Offer
- Competitive Pay and Benefits
- Competitive hourly rate and opportunities for overtime.
- Access to a range of benefits, including pension, sick pay, and life assurance.
- Training and Development
- Comprehensive training program to develop your skills and knowledge.
- Opportunities for career progression and professional development.
- Colleague Discounts
- Discounts on a range of products and services, including food, beverages, and travel essentials.
Requirements
- Age
- Must be at least 18 years old to apply.
- Availability
- Must be available to work a variety of shifts, including evenings and weekends.
Why Join Moto?
Moto is a dynamic and fast-paced environment that offers a unique opportunity to develop your skills and career. As a Customer Service Representative, you will be part of a close-knit team that is passionate about delivering exceptional customer service and creating a welcoming environment for our customers.
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