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Account Manager

2 months ago

Grays, Thurrock, United Kingdom Aveda Full time
Aveda - Account Manager - Dartford - 30 HoursJob Summary: We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Manage store operations, including inventory and facilities management, and cash reconciliation
  • Provide inspirational, authentic, and personalized customer service
  • Previous experience with retail point-of-sale software is required

Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Proficient in Microsoft Office

About Us:
Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.