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Revenue and Property Officer

2 months ago

Glasgow, Glasgow City, United Kingdom Glasgow City Health and Social Care Partnership Full time

About the Role

The Glasgow City Health and Social Care Partnership is seeking a highly motivated and organized individual to join our Revenue and Property Team as a Revenue and Property Officer.

Key Responsibilities

  • Manage the rent accounts of residents in temporary accommodation to ensure maximum benefit uptake and reduced levels of rent arrears.
  • Visit customers in their temporary accommodation and communicate with them by telephone to discuss their rent accounts and provide support.
  • Meet with service users to complete the necessary paperwork for their temporary furnished flats, including occupancy agreements, Housing Benefit applications, and explaining tenancy rules and responsibilities.
  • Work closely with the Property Management Team, Property Allocation team, and external agencies to ensure positive outcomes for service users.

Requirements

  • Good communication skills and the ability to work enthusiastically as part of a fast-paced team.
  • Problem-solving skills and computer literacy.
  • Experience of Housing Benefit legislation and debt management is desirable.
  • Ability to maintain attention to detail and accuracy while working in a high-demand environment.
  • Good time management skills and the ability to work with minimal supervision.

What We Offer

  • A modern office base in a central location.
  • A flexible working arrangement, subject to the needs of the service.
  • A full, modern induction and training plan in place for new members of the team as well as ongoing support.

Working for Us

The Glasgow City Health and Social Care Partnership is committed to providing a supportive and inclusive work environment. We are an equal opportunities employer and welcome applications from all qualified candidates.