Director of Operations and Integration

4 weeks ago

Cwmbran, Torfaen County Borough, United Kingdom Welsh Ambulance Services Full time
Job Overview

We are seeking an experienced and skilled professional to join our Operations Senior Leadership Team as an Assistant Director of Operations, Integrated Care. This role will be responsible for leading and transforming our remote clinical services, including the Clinical Support Desk and NHS 111 Wales services.

Main Responsibilities

The successful candidate will possess a proven track record in senior operational management and leadership within complex and challenging environments. Key responsibilities will include:

  • Leading and progressing change, bringing our people and stakeholders with us
  • Fully realising the potential for patients by delivering safe, effective, and efficient services
  • Enhancing our integration with other health and social care partners across Wales
  • Developing and empowering our teams to provide the best possible care for our patients
Requirements

The ideal candidate will have exceptional communication, influence, and negotiation skills, as well as a deep commitment to enhancing quality and the patient experience. A proven track record in developing and supporting staff, fostering a positive and inclusive workplace culture, is essential.

Working for Our Organisation

We are a diverse and dynamic organisation, made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales. We value diversity and inclusivity, and are committed to creating an environment where everyone can thrive.

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