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Team Administrator

2 months ago

Uxbridge, United Kingdom Central and North West London NHS Foundation Trust Full time
Job Title: Team Administrator - Support Specialist

Company: Central and North West London NHS Foundation Trust

We are seeking a highly skilled and motivated Team Administrator - Support Specialist to join our dynamic team at Central and North West London NHS Foundation Trust. As a Team Administrator - Support Specialist, you will play a vital role in supporting our Palliative/End of Life team, providing administrative assistance and ensuring the smooth operation of our service.

Main Responsibilities:

  • Provide efficient and high-quality clerical support to the Trust's Palliative care service.
  • Work closely with the Team Lead and clinical staff to maintain smooth running and operation of the service.
  • Communicate effectively with service users, carers, health professionals, and team members.
  • Assist with clinical audits and information monitoring, and help maintain clinical database systems.
  • Work under own initiative with a flexible and adaptable approach to meet the changing service needs.
  • Assist the Clinical Team Leader/Manager with clerical and managerial duties, requiring a high level of discretion and confidentiality.

Key Skills and Qualifications:

  • Excellent interpersonal skills and ability to communicate effectively with diverse groups.
  • Good IT skills, including proficiency in MS Office and SystmOne.
  • Ability to analyze and interpret data, and maintain accurate records.
  • High level of discretion and confidentiality when handling sensitive patient and staff information.
  • Ability to work under own initiative and prioritize tasks effectively.

Person Specification:

  • GCSE (A* - C) or equivalent in Maths and English.
  • Experience of working in an administrative capacity, preferably in a healthcare setting.
  • Understanding of Data Protection/Confidentiality.
  • Desirable: experience of working in a customer care setting, knowledge of Patient Appointment/Database Systems SystmOne, and experience of working in a healthcare setting.

Personal Qualities:

  • Capacity to manage a demanding workload.
  • Good team-player and self-motivator.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Us:

Central and North West London NHS Foundation Trust is a leading provider of healthcare services in the region. We pride ourselves on great teamwork and rising to the challenges of day-to-day working in a diverse community.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.