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Director of Food Operations

2 months ago


London, Greater London, United Kingdom Accor Hotels Full time
Job Description

Job Title: Associate Director of Food

Company: Accor Hotels

Job Type: Full-time

Location: Raffles Udaipur

Job Summary:

We are seeking an experienced and skilled Associate Director of Food to join our team at Raffles Udaipur. The successful candidate will be responsible for overseeing the food and beverage operations of the hotel, ensuring that our guests receive exceptional service and a memorable dining experience.

Key Responsibilities:

  • Business Performance:
    • Develop and implement strategies to increase revenue and profitability of the food and beverage outlets.
    • Monitor and control food and beverage costs, labor costs, and operating supply costs to ensure they are in line with budget.
    • Conduct market research and analyze competition to identify opportunities for growth and improvement.
  • Team Management:
    • Recruit, train, and develop a high-performing team of food and beverage staff.
    • Conduct regular performance reviews and provide feedback to team members.
    • Develop and implement training programs to ensure that team members have the skills and knowledge needed to provide exceptional service.
  • Operations:
    • Oversee the day-to-day operations of the food and beverage outlets, including menu planning, inventory management, and supply chain management.
    • Ensure that all food and beverage outlets meet the highest standards of quality, safety, and hygiene.
    • Develop and implement policies and procedures to ensure that all food and beverage outlets operate efficiently and effectively.
  • Guest Experience:
    • Ensure that all guests receive exceptional service and a memorable dining experience.
    • Monitor and respond to guest feedback and complaints in a timely and professional manner.
    • Develop and implement strategies to increase guest satisfaction and loyalty.

Requirements:

  • Education: Bachelor's degree in Hospitality, Food and Beverage, or related field.
  • Experience: Minimum 5 years of experience in food and beverage management, with a proven track record of success.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional guest experiences.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth and Development: We offer opportunities for growth and development, including training and development programs.
  • Collaborative Work Environment: We offer a collaborative work environment, with a team of experienced and skilled professionals.