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Insurance Policy Administrator Trainee
2 months ago
Mistral Recruitment Ltd is seeking a highly motivated and detail-oriented individual to join our team as a Trainee Insurance Administrator. As a key member of our team, you will be responsible for delivering high-quality customer service and learning the intricacies of insurance policy administration.
Key Responsibilities:- Develop and maintain in-depth knowledge of motor insurance products and policies
- Efficiently manage daily workloads to meet targets and deadlines
- Provide exceptional customer service via various communication channels
- Handle incoming and outgoing calls, emails, and live chats
- Work collaboratively with colleagues to achieve team goals and objectives
- Respond to and resolve customer inquiries and concerns in a timely and professional manner
- Previous office and customer service experience is desirable but not essential
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Good IT skills and attention to detail
- Team player with a proactive approach to learning and development
- A comprehensive training program to develop your skills and knowledge
- A supportive and collaborative team environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package