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Paralegal Team Lead

2 months ago


Manchester, United Kingdom cms Full time

The Legal Services Unit is CMS' centralised team of paralegals, currently numbering 100+ and continuing to grow.

The focus of these roles will be a blend of day-to-day people management of the paralegals in the team, and ensuring effective delivery of all types of work undertaken by the team.

  • Key Responsibilities:
  • Monitoring progress and overseeing all aspects of the work to ensure the work is delivered on time and is of the highest quality;
  • Driving and developing service quality and implementing service levels;
  • Team Leadership: leading your own team of Supervisors and paralegals, including handling day-to-day people management issues such as wellbeing and performance;
  • Ultimate responsibility for the overall quality and delivery of work to the LSU's customers - and dealing with any issues or concerns;
  • Assisting with the development and implementation of the LSU strategy;
  • Assisting with budgeting, resource planning and forecasting;
  • Assisting with building, updating and delivering the LSU's annual budget.
  • Benefits:
  • Ability to produce flexible solutions to meet the needs of clients and lawyers;
  • Competitive basic salary (reviewed annually)
  • Flexible, hybrid working policy
  • Generous bonus scheme
  • Up to 25 days holiday (rising to 28 days with service)
  • Holiday exchange scheme
  • Private medical insurance
  • Enhanced parental leave
  • Reasonable adjustments and accommodation for disabled talent.

Equal Opportunities:

At CMS, we place diversity and inclusion at the centre of our culture. We are a Disability Confident Employer and actively encourage applications from people with disabilities. If you have a disability, or if you would like to discuss any accessibility requirements or adjustments for the recruitment process, please contact Ruth Kavanagh.