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Strategic Product Owner
2 months ago
Canada Life UK is dedicated to addressing the retirement, investment, and protection needs of individuals, families, and businesses. Our mission is to create better futures for our customers, intermediaries, and employees by functioning as a modern, agile, and inclusive organization.
As a subsidiary of Great-West Lifeco, Canada Life UK has been a trusted entity in the United Kingdom since 1903, employing a dedicated workforce committed to ethical practices for the benefit of our customers and colleagues.
We are undergoing a transformation to enhance our customer-centric approach by providing expert financial and tax planning, innovative home finance and annuity solutions, and collective fund offerings to third-party clients.
Role Overview
In the capacity of a Product Owner, you will play a pivotal role in defining the strategic direction for the Group Protection Business. You will collaborate closely with the agile product delivery team to bring this strategy to fruition, ensuring that business objectives are met.
The Product Owner serves as the customer advocate within the agile delivery team, ensuring that the team maximizes value by translating the vision and business goals into a well-defined roadmap and backlog that you will oversee. This role necessitates maintaining effective feedback channels with actual users, including customers, advisers, and colleagues.
Key Responsibilities
- Collecting and analyzing feedback from customers and users to identify problems and potential solutions.
- Establishing the vision for the agile delivery team in collaboration with the Sponsor and managing the Product Roadmap to align with product and company strategies.
- Prioritizing the delivery team backlog to maximize value while ensuring the long-term sustainability of the product.
- Collaborating with the agile delivery team to communicate the vision and business strategy, actively participating in team events such as iteration planning and retrospectives.
- Preparing presentations and representing the team's work to senior leadership.
- Building collaborative relationships across the organization to enhance cooperation and improve customer and business outcomes.
- Designing and conducting experiments to validate hypotheses in a low-risk manner, using data to inform future priorities.
- Supporting the organization in its ongoing transformation towards a more agile, customer-focused business.
- In-depth knowledge and experience in the relevant business domain, including regulatory considerations.
- General experience in the financial services industry.
- Proven experience as a Product Owner.
- Demonstrated ability to deliver tangible business outcomes and advocate for their value at all organizational levels.
- Strong communication skills suitable for engaging with both internal and external stakeholders.
- Ability to interpret data effectively and identify valuable metrics for decision-making.
- Experience working within an agile team and familiarity with agile methodologies.
- Experience supporting organizations through agile transformations.
- Strong business acumen with the ability to track and act upon metrics, design tests, and collaborate with engineering and data science teams.
At Canada Life, we recognize and reward our employees with a competitive salary and benefits package that is regularly reviewed. Employees receive a comprehensive rewards package, including a generous pension scheme, bonus opportunities, income protection, private medical insurance, and life assurance. We also offer numerous additional benefits and support services, along with opportunities for personal and professional development.
Work Culture
Our unique culture is central to our operations. We prioritize doing the right thing for our employees, customers, and communities, fostering an environment that encourages curiosity, accountability, collaboration, and progress.
We are committed to investing in our employees' development, technology, and work environments, providing a range of training, flexible working options, and opportunities for growth.
Diversity and Inclusion
We are dedicated to creating an inclusive workplace with a diverse workforce where everyone can thrive and reach their potential, regardless of gender, ethnicity, or other characteristics. We take pride in our progress in diversity, equity, and inclusion, which remains a significant focus for us.