Store Operations Manager

6 days ago


Tain, United Kingdom Lidl Full time
Job Overview

Lidl is seeking a highly motivated and experienced Retail Shift Manager to join our team. As a key member of our store operations, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operations of the store.

Key Responsibilities
  • Motivate and Support Your Team
    • Lead by example and demonstrate a strong work ethic
    • Provide guidance and support to team members to help them achieve their goals
    • Encourage open communication and a positive team culture
  • Operational Excellence
    • Ensure the store is well-organized and maintained
    • Manage inventory and stock levels to meet customer demand
    • Monitor and control cash handling and other financial processes
  • Customer Experience
    • Provide exceptional customer service and ensure a positive shopping experience
    • Address customer complaints and concerns in a professional and timely manner
  • Leadership and Development
    • Develop and implement strategies to improve team performance and productivity
    • Identify and address areas for improvement and implement changes as needed
Requirements
  • Leadership Experience
    • Proven experience in a leadership role, preferably in a retail environment
    • Ability to motivate and inspire team members to achieve their best
  • Operational Skills
    • Strong organizational and time management skills
    • Ability to multitask and prioritize tasks effectively
  • Customer Focus
    • Excellent customer service skills and a passion for delivering exceptional customer experiences
    • Ability to remain calm and composed under pressure
What We Offer
  • Competitive Compensation
    • Competitive hourly rate and opportunities for overtime
    • Additional pay for working bank holidays and night shifts
  • Benefits Package
    • Generous benefits package, including holiday pay and pension scheme
    • Opportunities for career development and advancement

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