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Academic Quality Assurance Manager

1 month ago


Coventry, Coventry, United Kingdom Manufacturing Technology Centre (MTC) Full time
Quality Assurance Manager

This is a permanent, full-time vacancy at the Manufacturing Technology Centre (MTC). The Governance and Assurance Team is seeking a skilled Quality Assurance Manager to join their team based in Coventry.

Key Responsibilities:
  • Develop and deliver a risk-based, layered internal audit programme, covering ISO 9001 clauses, core business processes, and projects.
  • Lead liaison for third-party certification bodies, collaborating with external auditors on planning for the certification cycle and managing the assurance portal.
  • Ensure the MTC's Quality Policy is fit-for-purpose and that the scope and boundaries of the QMS are well defined.
  • Work with departments and process owners to ensure the MTC's business management system is current, relevant, and accessible, and that documented information is suitable and proportionate.
  • Work with action owners to ensure corrective actions are suitably planned, managing escalations, and providing support and coaching.
  • Identify and recommend improvements to processes, policies, or procedures, based on practical/operational experience, feedback from colleagues, or insights from customers.
  • Innovate the business' 'Business Management System' – working with adjacent departments and CI to accomplish this.
Requirements:
  • Professional Quality Certification such as CQI/ASQ.
  • The ability to work in a matrix management structure, embedded in a dynamic R+D environment.
  • Expert in the practices of Quality Management and its application.
  • Good numeracy skills: confident working with numbers and data.
What We Offer:
  • Competitive Salary
  • Excellent Pension Scheme
  • Flexible Working