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Clinical Research Support Specialist

2 months ago

London, Greater London, United Kingdom Scout Full time

About Scout:

Founded in 1996 and rebranded in 2024, Scout has established itself as a premier organization in the life sciences sector. Initially focused on planning meetings, we have expanded our offerings to include Scout Clinical, a leading provider of patient travel and reimbursement services for clinical trials, and Scout Academy, our secure online learning management system designed to ensure global compliance.

Position Overview:

We are seeking a dedicated and enthusiastic Clinical Trial Assistant to join our remote UK team. This role is integral to supporting our Project Management, Finance, Quality Teams, and Scout Clinical Management. The position is entirely remote, with no travel requirements.

Key Responsibilities:

  • Oversee essential study activities for assigned Project Managers throughout the study lifecycle.
  • Maintain the study calendar, including onboarding and training sessions.
  • Assist in the preparation, review, and finalization of study documentation and reporting requirements.
  • Effectively communicate with external stakeholders, including client operations representatives, to ensure timely and accurate finalization of required documents.
  • Collaborate with internal teams such as Accounting, Quality Management, and Patient Liaison as necessary.
  • Manage group client-facing email accounts.
  • Process invoices for translation services and other related tasks.
  • Distribute customer surveys and compile the resulting data.
  • Facilitate the creation and configuration of studies within the Scout Clinical portal, including user credential management.
  • Oversee virtual card payments and manage single-load payment card requests and distribution.
  • Provide minor technical support for users of the Scout portal.
  • Assist leadership with various ad hoc projects as required.

Qualifications:

  • BS or BA degree or equivalent experience is preferred.
  • 3 to 5 years of experience in clinical research is highly advantageous.
  • Familiarity with foreign currency and the ability to convert to USD is beneficial.

Desired Skills and Attributes:

  • Ability to work independently while managing multiple projects simultaneously.
  • Strong organizational skills with the capability to track and manage key deadlines.
  • Professional and courteous communication with clients, vendors, and colleagues.
  • High ethical standards and integrity.
  • Excellent interpersonal skills and attention to detail.
  • Customer service-oriented mindset with a patient and flexible attitude.
  • Ability to thrive under pressure in a fast-paced environment.
  • Self-motivated with the ability to follow instructions effectively.
  • Strong communication skills.
  • Proficiency in MS Office Suite, particularly Excel.

For more information about our company and other employment opportunities, please visit our website.

Scout is an Equal Opportunity Employer.