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Retail Operations Manager

2 months ago

Wrexham, United Kingdom Deichmann Shoes UK Full time
Position Overview:
Deichmann Shoes is looking for a dedicated and experienced Retail Operations Manager to oversee our store operations.
This is an excellent opportunity for a driven individual to join a well-established international retail brand.
For those who demonstrate outstanding performance in this role, there are pathways for advancement to higher managerial positions.

Ideal Candidate:
The successful applicant will possess prior experience as a Retail Operations Manager in a dynamic, high-volume retail environment.

Critical thinking and problem-solving skills are essential, along with a strong ability to engage with customers and manage resources effectively. A passion for delivering exceptional customer service is a must.

The ideal candidate will already be achieving remarkable results in their current role, showcasing a blend of leadership and technical skills necessary to enhance store performance.


Key Responsibilities:

  • Inspire and mentor the team to provide outstanding customer service
  • Set a strong example by promoting and selling complementary shoe care products, demonstrating confidence and extensive product knowledge
  • Manage inventory effectively
  • Analyze sales performance data and generate insightful reports
  • Propose strategies to enhance sales performance based on data analysis and customer insights
  • Ensure adherence to all company standards, including merchandising and administrative tasks
  • Achieve all key performance indicators (KPIs) while maintaining company standards
  • Oversee recruitment and training processes for the team

Personal Attributes:

  • A proactive leader with experience in retail management
  • A positive and adaptable mindset with a solution-oriented approach
  • High energy and enthusiasm, capable of thriving in a fast-paced environment
  • Confidence and ability to motivate, coach, and inspire team members
  • Strong numerical skills
  • Attention to detail
  • Excellent communication abilities
  • Organized and methodical work style
  • Willingness to work full-time, including weekends

Compensation:
This position offers a competitive salary of £29,000, along with opportunities for monthly commissions and annual bonuses.

If you believe you meet the qualifications for this role, we encourage you to consider this opportunity.