FX Support Specialist

4 weeks ago


London Area, United Kingdom Hawksworth Full time
Job Title: FX Support Analyst

Hawksworth is seeking a highly skilled FX Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support for our Global FX Sales and Trading teams.

Key Responsibilities:
  • Provide 1st and 2nd line trade floor support, incident management, and resolution for our Global FX Sales and Trading teams.
  • Assist with market and client connectivity, including knowledge of FIX, FIX onboarding, firewalls, networking, and Unix.
  • Support FX Spot, FX Fwds, FX Swaps, NDF, and FX Options.
Requirements:
  • Degree holder in Computer Science or related discipline.
  • General understanding of financial markets and products, in particular FX.
  • Experience in IT for capital markets (business, products, applications).
  • Extensive experience supporting a live eFX Trading environment.
  • Strong experience providing technical support for FX or Fixed Income Desks within an Investment Bank.
  • Experience in IT support and service management.
  • Candidates will ideally have worked in a fast-moving, high-pressure environment supporting mission-critical applications and/or infrastructure, facing off to demanding customers.
  • Strong experience working with both project team & users.
  • Strong Knowledge of; FX Products (Spot, FWD, Swaps), FX Venues and Liquidity, Application administration, Windows / UNIX administration, Sales & Trading (pre & post trade) business processes, Capital Market, IT Broker systems, Understanding of IT Architecture.

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