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Site Operations Leader

3 months ago

Washington, Sunderland, United Kingdom Fowler Welch Full time
Job Overview

The Operations Manager will report directly to the General Manager and will be tasked with overseeing the comprehensive site operations while ensuring the achievement of operational KPIs in a professional and efficient manner, aligning with the company's budgetary goals and growth aspirations.

Key Responsibilities:

  • Direct the performance and management of site operations and personnel to maintain efficiency and compliance with all legal standards and budgetary constraints.
  • Ensure the transport fleet and associated assets are utilized in a financially sustainable manner.
  • Supervise the effective management of warehouse activities.
  • Analyze daily KPIs alongside future planning and month-to-date/year-to-date assessments to maintain cost-effectiveness while meeting service expectations.
  • Guarantee that site operations adhere to the company's Health & Safety policies and all statutory regulations.
  • Collaborate with key stakeholders to implement effective health and safety initiatives, aiming to minimize damage costs and incidents.
  • Oversee fleet management to ensure an optimal mix of equipment that meets operational needs while complying with legal standards.
  • Manage driver staffing and shift schedules, conducting periodic reviews to align with operational demands.
  • Develop and implement a recruitment, training, and development strategy to support succession planning and optimize talent retention.
  • Continuously assess operations to identify opportunities for cost reduction, enhanced earnings per mile, and maximized revenue and profit.
  • Calculate pricing for new business opportunities in conjunction with the General Manager and Business Development Team.
  • Ensure compliance with current legal requirements and prepare for upcoming legislative changes.
  • Promote a culture of continuous improvement in communication, damage cost reduction, and training to enhance driving efficiency.
  • Monitor tachograph compliance and enforce disciplinary measures in accordance with company policies when necessary.
  • Lead initiatives focused on driver recruitment, retention, and satisfaction.
  • Facilitate regular performance reviews for team members to ensure fair and consistent evaluation.
  • Maintain discipline standards within the department, utilizing the company's disciplinary procedures with HR support.
  • Ensure the effective application of the company's absence management policy.

Qualifications:

  • Demonstrated management experience in a fast-moving consumer goods (FMCG) environment.
  • Familiarity with warehouse and transport planning systems.
  • Understanding of FMCG industry principles, including cost structures and benefits.
  • Experience in customer and supplier relationship management.
  • Proven commercial and change management expertise.
  • In-depth knowledge of major retailer supply chain requirements.
  • Experience with consolidation and loading operations in the FMCG sector.
  • Strong customer relationship-building skills.
  • Knowledge of continuous improvement methodologies.

Additional Information:

At Fowler Welch, we are committed to fostering an inclusive and diverse workplace that values employee development and recognizes the contributions of dedicated performers. Our comprehensive learning and development programs are accessible to all employees, empowering you to shape your future within the logistics sector.

We believe our people are the cornerstone of our success, which is why we offer a competitive benefits package, including:

  • Annual Leave: Generous holiday entitlement of 25 days plus bank holidays.
  • Company Bonus: A reward system that acknowledges our collective achievements.
  • Private Medical Cover: Flexible access to quality healthcare services.
  • Pension Scheme: Contributions of 4.5% from employees and 8% from the employer to support your retirement.
  • Life Assurance: Coverage of three times your annual salary.
  • Wellness Program: Access to confidential support services available 24/7.
  • Eye Care Vouchers: Discounts on eye tests and prescription glasses.
  • Recognition Programs: Acknowledgment of outstanding employee contributions.
  • Everyday Discounts: Access to numerous retailer discounts for everyday savings.

If you meet the qualifications for this role, we encourage you to consider this opportunity to advance your career.