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Retail Store Manager

2 months ago


Crawley, West Sussex, United Kingdom Sally Europe Full time

About Sally Europe

Sally Europe is the largest hair and beauty supplier in Europe, dedicated to empowering our customers to express themselves through hair. We are a dynamic and team-oriented company that values innovation, leadership, and customer satisfaction.

Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Store Manager, you will be responsible for managing talent, inspiring your team, and delivering an exceptional customer experience. Your role will involve overseeing all store operations, including sales, inventory management, and customer service.

Key Responsibilities

  • Manage and motivate a high-performing team to achieve sales goals and exceed customer expectations
  • Oversee all store operations, including sales, inventory management, and customer service
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Ensure compliance with company policies and procedures, including safety and security protocols
  • Collaborate with the wider business to achieve company objectives

Requirements

  • Excellent relationship-building and networking skills
  • Experience in managing and motivating a high-performance team
  • Experience in coaching, developing, and growing team members
  • Proven track record of delivering results and meeting targets
  • Passion for working in a retail/sales environment

What We Offer

  • Competitive rates of pay and monthly bonus opportunities
  • Employee discounts and offers
  • Matching pension scheme
  • Recognition for long service
  • Partnership with Retail Trust providing online and in-person wellbeing support