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Client Relationship Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Aztrum Full time £35,000

Position Title:
Client Relationship Manager


Aztrum is a prominent provider of integrated IT services and solutions, committed to assisting organizations in enhancing their technological frameworks and achieving operational efficiency.

With an emphasis on creativity, dependability, and customer satisfaction, we offer customized IT solutions that cater to the distinct requirements of our varied clientele.

Aztrum is in search of a proactive and results-driven Client Relationship Manager to become a part of our team.

In this role, you will act as the main point of contact between our clients and our internal teams, striving to comprehend client needs and deliver solutions that foster business success.

Key Responsibilities:
• Act as the primary contact for all client account management issues.
• Conduct regular account evaluations to ensure client satisfaction and pinpoint growth opportunities.
• Collaborate with internal teams, including technical support, sales, and project management, to guarantee client requirements are fulfilled.
• Prepare and present client reports and presentations regarding account status, performance, and project advancements.
Qualifications:
• Bachelor's degree in Business, Information Technology, or a related discipline.
• Proven experience as a Client Relationship Manager, Sales Representative, or in a comparable client-facing position within the IT sector.
• Strong comprehension of IT services and solutions.
• Capability to manage multiple client accounts and projects concurrently.
• Proficiency in CRM software and Microsoft Office Suite.