Operations Manager

1 week ago

Hereford, Herefordshire, United Kingdom Taurus Healthcare Limited Full time
Job Title: Operations Manager

Are you a seasoned operations professional looking to make a meaningful impact in the healthcare sector? Do you have a passion for delivering high-quality services and driving business growth? We are seeking an experienced Operations Manager to join our team at Taurus Healthcare Limited.

About the Role:

The Operations Manager will play a critical role in ensuring the smooth day-to-day operation of our Primary Care Network. You will be responsible for developing and implementing operational plans, managing staff, and overseeing the delivery of network contracts and performance targets.

Key Responsibilities:
  • Develop and implement operational plans to support the delivery of network contracts and performance targets.
  • Manage and oversee the work of ARRS/PCN staff, ensuring that services are delivered according to SLAs and/or job descriptions and operational plans.
  • Lead recruitment of staff in collaboration with Taurus HR department, developing job descriptions and personal specifications for new roles identified by the network.
  • Operateally manage specified staff within N&W PCN, including sickness, absence, performance, professional development, and training.
  • Liaise with clinical supervisors and additional roles staff, gathering feedback from N&W Practices and reporting on team KPIs to the practices.
  • Identify any challenges with regards to recruitment and retention of additional roles staff and making any required changes.
  • Ensure that all staff are compliant with Taurus and Practice requirements by undertaking staff appraisals with support from clinical supervisors where necessary.
  • Management of rotas to ensure services are adequately covered, liaising with practice teams to ensure that they are informed of rotas.
Requirements:
  • Knowledge and experience of working in primary or secondary care.
  • Understanding of the health care system in relation to commissioners.
  • Leadership and management experience working in the health and care system.
  • Monitoring individuals and teams.
  • Converting strategy into practical delivery.
  • Project management.
  • IT & keyboard skills (including Microsoft Office, Microsoft Teams, EMIS).
  • Budget management experience.
  • Previous experience of involvement in change management projects.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and forward-thinking organization.
  • A chance to make a meaningful impact in the healthcare sector.
How to Apply:

If you are a motivated and experienced operations professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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