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Duty Manager

2 months ago

Hayes, Greater London, United Kingdom whitbread Full time

Job Summary:

We are seeking a highly skilled Duty Manager to join our team at Premier Inn in Hayes. As a key member of our leadership team, you will be responsible for ensuring that all aspects of the hotel experience are welcoming, safe, and of the highest quality.

Key Responsibilities:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver exceptional customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead by example, demonstrating a commitment to our company values and standards.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
  • Monitor and analyze key performance indicators to drive business growth and improvement.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement within our company.
  • A dynamic and supportive work environment.
  • Access to our Whitbread Benefits card, offering discounts and perks.
  • A comprehensive pension and saving scheme.

About Us:

Whitbread is a leading hospitality company, committed to delivering exceptional experiences for our guests and employees. We value diversity and inclusion, and welcome applications from candidates from all backgrounds.