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Rapid Response Community Support Worker

2 months ago


Brighton, Brighton and Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and compassionate Community Support Worker to join our Rapid Response Team at Sussex Partnership NHS Foundation Trust. As a key member of our team, you will play a vital role in supporting individuals in mental health crisis, working closely with mental health professionals to provide person-centered interventions and assessments.

Key Responsibilities
  • Drive mental health professionals to locations required for interventions, providing basic first aid if necessary and assisting with administrative tasks.
  • Support carers and loved ones at scene, enabling mental health professionals to focus on assessments and interventions.
  • Assist with data entry, care note requirements, and clinical entries.
  • Contribute to improving access to supportive services for individuals in mental health crisis.
Requirements
  • Full driving license and willingness to drive across the Trust site in a mental health vehicle.
  • Experience working with people with mental health needs or difficulties in a paid or voluntary capacity.
  • Excellent verbal and written communication skills, with the ability to relate information to people on routine and operational matters.
  • Ability to deal with conflicting demands and prioritize workload with support.
  • Assist in maintaining own and others' health, safety, and security.
  • Monitor and maintain physical and/or financial resources for a work area.
  • Ability to use basic computer skills to collect, collate, and record information and data.
  • Ability to deal with a range of clients presenting with mental health difficulties, their supporters, and the clinical team on a daily basis.
  • Ability to work flexibly and adapt to each person's needs, communicating in a sensitive and reassuring manner.
  • Demonstrate support for Trust values, working in a recovery-oriented way, promoting social inclusion, and challenging stigma.
  • Provide and receive confidential client information of a sensitive and often complex nature.
  • Assist in routine assessment tasks related to individuals' wellbeing and recovery.
  • The ability to relay information to mental health professionals with any concerns or disclosures post an intervention at scene or on the telephone.
  • Liaise with other teams and services, including external agencies, to signpost those in mental health crisis to community services.
  • Ability to be creative in finding solutions.
  • Ability to deal directly with distressing or emotional circumstances when they arise.
  • Fit to undertake any duties related to the role, including interventions for the management of violence and aggression.
  • Ability to work in a variety of settings, such as a team base, people's homes, and in a public place, which may include occasional unpleasant working conditions.
  • Punctual and flexible across hours of work when required.
Desirable Qualifications
  • Healthcare or relevant NVQ Level 3.
  • Basic First Aid knowledge.
  • Lived experience of mental health issues/difficulties.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.