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Assistant Store Manager

2 months ago

Hitchin, Hertfordshire, United Kingdom Frasers Group Full time
Unlock Your Potential as a Luxury Retail Leader

Flannels, the luxury fashion destination for men and women, is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of brand awareness.

Key Responsibilities:
  • Maximize sales revenue and exceed targets through effective sales strategies and team management
  • Develop and maintain a strong team culture, fostering a positive and productive work environment
  • Ensure exceptional customer service is delivered at all times, meeting and exceeding customer expectations
  • Manage the presentation and merchandising of seasonal stock, aligning with Head Office directives
  • Stay up-to-date with current and market trends, understanding forthcoming customer promotions and monitoring local competitors
  • Maintain accurate and efficient records, adhering to company policies and procedures
Requirements:
  • Proven retail experience within the premium sector, with a strong background in sales and customer service
  • Excellent communication, planning, and organizational skills, with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge, with a passion for fashion retail
  • Awareness of the local area and market trends
What We Offer:
  • Competitive salary and bonus structure, including weekly/monthly/quarterly commercial bonuses and stocktake bonuses
  • Commission-led bonuses across a wide range of products
  • Long service awards and recognition programs
  • 28 days' holiday and 40% in-store uniform discount
  • Discounted gym membership and group-wide 20% discount across all Frasers Group brands