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Culinary Operations Supervisor

3 months ago

Luton, Luton, United Kingdom Chartwells Full time £12

Position Overview: We are seeking a skilled Culinary Operations Supervisor who is dedicated to delivering outstanding cuisine and top-notch customer service. This role involves overseeing all catering and service functions for Chartwells on a part-time basis, with a commitment of 33.75 hours per week.

Key Responsibilities:

  • Ensure the smooth operation of kitchens and service areas, providing exceptional food experiences.
  • Lead and mentor culinary and catering teams to maintain high standards of food quality and customer satisfaction.
  • Manage the efficiency of all in-unit catering operations, including inventory control, budget monitoring, and action plan implementation.
  • Regularly communicate with management to track key performance indicators and objectives.
  • Uphold a positive brand image for Compass Group UK&I.
  • Identify and explore opportunities for innovative food or service concepts to enhance sales.
  • Act as a liaison between customers and culinary teams to ensure expectations are consistently exceeded.
  • Support and train team members, leading by example to foster excellence in their roles.
  • Implement and review Health & Safety protocols to ensure compliance across all catering and service teams.

Ideal Candidate Profile:

  • Passionate about high-quality food and exceptional service.
  • Minimum of two years of experience in the catering industry.
  • Proven experience in managing teams in a similar capacity.
  • Possess NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualifications.
  • Hold a Basic Food Hygiene certification.
  • Exhibit strong financial management skills.
  • Demonstrate excellent communication and organizational abilities.
  • A motivated individual eager to develop professionally.

About Chartwells: As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services within the education sector. For over 25 years, we have focused on promoting healthy lifestyles among students by serving millions of nutritious meals in various educational institutions across the UK. Chartwells is committed to safeguarding and promoting the welfare of children, and we expect all employees to share this commitment.

Diversity and Inclusion: At Compass Group UK&I, we strive to create an inclusive environment where everyone feels valued and can reach their full potential. We celebrate diversity and are committed to ensuring equal opportunities for all employees.