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Team Support Specialist

2 months ago

Stockport, Stockport, United Kingdom NielsenIQ Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Team Support Specialist in the hospitality market. As a key member of our team, you will be responsible for providing administrative support to our clients and stakeholders, ensuring the smooth delivery of our key industry insights and reports.

Key Responsibilities
  • Administrative Support: Provide day-to-day administrative support to our clients and stakeholders, including data management, reporting, and communication.
  • Client Relations: Build and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
  • Reporting and Analysis: Assist in the preparation and delivery of our key industry insights and reports, including the Hospitality Business Tracker and Hospitality at Home Tracker.
  • Team Support: Provide support to the wider team with administrative tasks, including work scheduling, team planning, and project-based output.
Requirements
  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to communicate effectively with clients and stakeholders.
  • Organizational Skills: Highly organized and able to prioritize tasks effectively, with a strong attention to detail.
  • Technical Skills: Proficient in MS Office, particularly Excel and Word, with the ability to learn new software and systems quickly.
  • Customer Focus: A customer-centric approach, with a passion for delivering exceptional customer service.
About Us

NielsenIQ is a leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce, and we enthusiastically invite candidates who share our mission to join us.