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Technical Services Manager
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Technical Service Manager
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Technical Service Delivery Lead
2 months ago
About the Role:
Oscar Associates (UK) Limited is seeking a seasoned Technical Service Delivery Manager to lead our Microsoft Exchange and Azure solutions team. As a key member of our organization, you will be responsible for maintaining Service Level Agreements (SLAs) from a service provider standpoint, ensuring seamless delivery of services to our clients.
Key Responsibilities:
- Develop and implement strategies to maintain and improve SLAs
- Lead a team of technical experts in delivering Microsoft Exchange and Azure solutions
- Collaborate with cross-functional teams to ensure alignment and effective service delivery
- Monitor and analyze service performance metrics to identify areas for improvement
- Develop and maintain relationships with key stakeholders, including clients and internal teams
Requirements:
- Proven experience in technical service delivery management, with a focus on Microsoft Exchange and Azure solutions
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze complex technical issues and develop effective solutions
- Experience working in a fast-paced, dynamic environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
