Practice Support Specialist

3 weeks ago


Andover, Hampshire, United Kingdom Simplyhealth Full time

About the Role

As a Practice Support Advisor, you will be part of a dynamic team that provides exceptional support to our member dentists and their teams. Your primary responsibility will be to deliver outstanding customer service, ensuring that our clients receive timely and effective support through various communication channels.

Key Responsibilities

  • Provide first-class customer service, responding to queries and resolving issues in a professional and timely manner.
  • Work closely with the field sales teams to identify growth opportunities and develop strategies to achieve sales targets.
  • Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Collaborate with the Business Development Consultants to develop and grow client relationships, identifying new business opportunities and implementing effective sales strategies.

What We Offer

At Simplyhealth, we value our employees and offer a range of benefits, including a competitive salary, group bonus, 36 days' holiday, flexible benefits pot, and a range of other perks. We also offer a smart working approach, allowing you to work from home, in our modern offices, or on the move, depending on your role and preferences.

About You

To succeed in this role, you will need to have a passion for delivering exceptional customer service, a strong ability to build relationships, and a keen eye for detail. Previous customer service experience, ideally in a phone-based environment, is essential. You will also need to be able to thrive in a fast-paced environment and work effectively as part of a team.



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