Folkestone Shift Manager

2 weeks ago


Folkestone, Kent, United Kingdom Roadchef Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Roadchef. As a Shift Manager, you will be responsible for leading a team to deliver outstanding customer service and operational standards.

Key Responsibilities
  • Leadership: Inspire and lead a team to achieve excellent customer service and operational standards.
  • Operations Management: Oversee daily restaurant operations, ensuring seamless execution of tasks and responsibilities.
  • Customer Focus: Ensure every customer has a memorable experience through high-quality service and food.
  • Team Development: Train, mentor, and develop crew members, fostering a positive and supportive work environment.
  • Problem Solving: Address and resolve any issues that arise during shifts efficiently and effectively.
Requirements
  • Experience: Previous experience in a supervisory or managerial role, preferably in the food service industry.
  • Leadership Skills: Strong leadership and team-building abilities.
  • Customer Service Orientation: A passion for providing excellent customer service.
  • Organisational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication skills.
  • Flexibility: Willingness to work various shifts, including weekends and holidays.
About Us

Roadchef is a leading provider of motorway services, committed to delivering exceptional customer experiences. We are proud to hold the Platinum Investors in People accreditation and recognized as one of the top 25 Best Big Companies to work for 2024. Our team is dedicated to making delicious feel-good moments easy for everyone.



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