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Professional Development Officer
2 months ago
Job Summary:
The Institution of Civil Engineers (ICE) is seeking a highly skilled and experienced Professional Development Officer to join our team in the Yorkshire & Humber region. As a key member of our North England Membership area, you will play a crucial role in promoting and advancing civil engineering in the region.
Key Responsibilities:
- Membership Growth: Develop and implement strategies to promote and grow membership in the Yorkshire & Humber region.
- Business Development: Identify and pursue business opportunities to progress and support aspirant members, ensuring effective delivery across the region and North of England.
- Membership Support: Provide expert advice and guidance to members and non-members, ensuring a high level of customer satisfaction.
- Employer Support: Offer guidance and support to employers on professional development, helping them to develop their employees' skills and knowledge.
- Education and Training: Work closely with Further Education and Higher Education establishments to advise students on membership and career opportunities in civil engineering.
- Programme Management: Oversee the operation of ICE Approved Employers and mentor-supported programs, ensuring their smooth delivery and effectiveness.
- Team Collaboration: Work closely with the Membership Manager, existing Membership Development Officers, Membership Support Centre, and Membership areas to ensure a consistent approach and high-quality service delivery.
- Record Management: Ensure that ICE membership records are accurate and up-to-date.
Requirements:
- Education: Degree-level qualification or equivalent in a relevant field, such as civil engineering, customer service, learning and development, or a related subject.
- Experience: Proven experience in business development, customer service, and/or learning and development, with a strong understanding of civil engineering principles and practices.
- Skills: Excellent written and verbal communication skills, with the ability to engage with a diverse range of audiences, including senior members of the engineering and education professions.
- Technical Skills: Proficiency in MS Office applications, with experience working with databases an advantage.
- Travel and Flexibility: Ability to work outside normal office hours, travel to team meetings and meetings at the Head Office in London, and carry out meetings/presentations/workshops using MS Teams.
ICE Group Benefits:
- Annual Leave: 25 days plus bank holidays (pro-rata)
- Shutdown: Over Christmas period
- Car Allowance: Pro-rated
- Wellbeing Allowance: Annual £100 allowance
- Pension Scheme: Up to eight per cent of salary contributed to a personal pension scheme
- Employee Support: 24-hour employee support line
- Death in Service Benefit: Equivalent to one year's salary
- Season Ticket Loan: Interest-free season ticket loan
- Cycle to Work Scheme: Cycle to work scheme
- Gym Membership: Big Gym membership savings with the GymFlex scheme
