Lettings and Tenancy Coordinator

1 week ago

London, Greater London, United Kingdom South London Property Group Ltd TA Dalby Property Recruitment Full time

Job Summary:

We are seeking a highly organized and experienced Lettings and Tenancy Administrator to join our team at South London Property Group Ltd T/A Dalby Property Recruitment. As a key member of our property administration team, you will be responsible for coordinating tenancies, maintaining strong relationships with landlords, tenants, and contractors, and ensuring a smooth move-in process.

Key Responsibilities:

  • Coordinating Tenancies: Work with negotiators to ensure tenant requests are met prior to move-in, and coordinate with referencing providers to ensure quick turnaround times.
  • Administrative Tasks: Manage all administrative tasks related to tenancies, including maintaining accurate records and ensuring compliance with relevant laws and regulations.
  • Relationship Building: Develop and maintain strong relationships with landlords, tenants, and contractors, providing exceptional customer service and ensuring a positive experience for all parties involved.
  • Communication: Liaise with internal teams, including negotiators and referencing providers, to ensure seamless communication and efficient processing of tenancies.
  • Problem-Solving: Identify and resolve any issues that may arise during the tenancy process, ensuring a smooth and stress-free experience for all parties involved.

Requirements:

  • Experience: A minimum of 1-2 years of experience in a similar role, preferably in the lettings or estate agency industry.
  • Skills: Excellent communication and organizational skills, with the ability to work well under pressure and meet deadlines.
  • Knowledge: A clear understanding of the tenancy and lettings process, including relevant laws and regulations.
  • Personal Qualities: A strong work ethic, with a focus on delivering exceptional customer service and ensuring a positive experience for all parties involved.

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