Front Office Receptionist
4 weeks ago
As a Front Office Receptionist at Accor, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.
Key Responsibilities:- Provide reception services to guests, including check-in, check-out, and responding to queries in a timely and efficient manner.
- Ensure an efficient reception experience for guests, including handling room assignments, key cards, and other requests.
- Maintain accurate records and reports, including guest information, room assignments, and other relevant data.
- Collaborate with the Front Office Manager and Reception Supervisors to ensure seamless communication and coordination.
- Demonstrate a high level of customer service, responding to guest queries and resolving issues in a professional and courteous manner.
- Stay up-to-date with hotel policies, procedures, and services, including room categories, rates, packages, and promotions.
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
- Comply with hotel security, fire regulations, and all health and safety legislation.
- Act in accordance with company brand standards and policies.
- Service-focused personality with a passion for delivering exceptional guest experiences.
- Strong computer skills, including knowledge of Opera Property Management System, Microsoft Word, and Excel.
- Minimum of two years previous experience in a Rooms department, preferably Front Office operations.
- College degree in Hospitality management or related field preferred.
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
- Discounted hotel rates all over the world in Accor Hotels.
- Continuously learn and develop yourself with our Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
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Front Office Receptionist
4 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistWe are seeking a highly organized and customer-focused Front Office Receptionist to join our team at the Mercure Nottingham Sherwood Hotel.Job Summary:The Front Office Receptionist will be responsible for providing exceptional reception services to our guests, ensuring a seamless and memorable experience from check-in to...
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Front Office Receptionist
4 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistWe are seeking a highly organized and customer-focused Front Office Receptionist to join our team at the Mercure Nottingham Sherwood Hotel.Job Summary:The Front Office Receptionist will be responsible for providing exceptional reception services to our guests, ensuring a seamless and memorable experience from check-in to...
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Front Office Receptionist
3 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out experience for our guests.Key Responsibilities:Provide...
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Front Office Receptionist
3 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out experience for our guests.Key Responsibilities:Provide...
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Front Office Receptionist
3 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out process, handling guest queries, and maintaining a high...
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Front Office Receptionist
3 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out process, handling guest queries, and maintaining a high...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistAs a Front Office Receptionist at Accor, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide reception services to guests, including check-in, check-out, and responding to queries in a timely and...
-
Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistAs a Front Office Receptionist at Accor, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide reception services to guests, including check-in, check-out, and responding to queries in a timely and...
-
Front Office Receptionist
2 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistAs a Front Office Receptionist at Accor, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide reception services to guests, including check-in, check-out, and responding to queries in a timely and...
-
Front Office Receptionist
2 weeks ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistAs a Front Office Receptionist at Accor, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide reception services to guests, including check-in, check-out, and responding to queries in a timely and...
-
Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out process, handling guest queries, and maintaining a high...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a highly organized and customer-focused Front Office Receptionist to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient check-in and check-out process, handling guest queries, and maintaining a high...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: ReceptionistJob Summary:We are seeking a highly organized and customer-focused Receptionist to join our team at the Mercure Nottingham Sherwood Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth check-in and check-out experience.Key...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: ReceptionistJob Summary:We are seeking a highly organized and customer-focused Receptionist to join our team at the Mercure Nottingham Sherwood Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth check-in and check-out experience.Key...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Zero Hour ReceptionistAbout the Role:We are seeking a highly organized and customer-focused Receptionist to join our team at the Mercure Nottingham Sherwood Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth check-in and check-out...
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Front Office Receptionist
1 month ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob Title: Zero Hour ReceptionistAbout the Role:We are seeking a highly organized and customer-focused Receptionist to join our team at the Mercure Nottingham Sherwood Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth check-in and check-out...
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Receptionist
4 weeks ago
Nottingham, Nottingham, United Kingdom SF Recruitment Full timeJob Title: Receptionist/AdministratorJob Type: Full-timeLocation: Beeston, Chilwell, Long Eaton, Derby and surrounding areasJob Description:We are seeking a highly organized and friendly Receptionist to join our client's team on a permanent basis. The ideal candidate will have previous experience in a receptionist or front-of-house role and possess strong...
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Receptionist
4 weeks ago
Nottingham, Nottingham, United Kingdom SF Recruitment Full timeJob Title: Receptionist/AdministratorJob Type: Full-timeLocation: Beeston, Chilwell, Long Eaton, Derby and surrounding areasJob Description:We are seeking a highly organized and friendly Receptionist to join our client's team on a permanent basis. The ideal candidate will have previous experience in a receptionist or front-of-house role and possess strong...
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Hotel Receptionist
6 days ago
Nottingham, Nottingham, United Kingdom Accor Full timeJob SummaryWe are seeking a skilled and friendly Receptionist to join our team at the Mercure Nottingham Sherwood Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.Key ResponsibilitiesProvide reception...
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Receptionist
4 weeks ago
Nottingham, Nottingham, United Kingdom SF Recruitment Full timeJob Title: Receptionist/AdministratorJob Type: Full-timeLocation: Beeston, Chilwell, Long Eaton, Derby and surrounding areasJob Description:Key Responsibilities:Manage a busy switchboard and greet visitors in a professional and courteous manner.Answer and direct incoming phone calls, taking messages as needed.Ensure the reception area is tidy and presentable...
