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Customer Experience Representative

2 months ago

Uxbridge, United Kingdom easyStorage Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Customer Experience team as a Customer Experience Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide outstanding customer support via phone and email
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance customer service skills
Requirements
  • Previous customer service experience in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to work in a dynamic and team-oriented environment
  • Strong problem-solving and analytical skills
What We Offer
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunities for career advancement and growth
  • Collaborative and supportive work environment
About Us

easyStorage is a dynamic and innovative company that is part of the 'easy' family of brands. We are committed to delivering exceptional customer service and support to our clients, and we are seeking like-minded individuals to join our team.