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Customer Service Representative
1 month ago
Job Title: Customer Service Representative
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Cover-More. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities:
- Handle customer inquiries via phone, email, and messaging
- Resolve customer complaints in a timely and professional manner
- Meet quality and quantity KPIs
- Perform administrative tasks as required
Requirements:
- Strong written and verbal communication skills
- Previous experience in a customer service environment
- Ability to assess information quickly and accurately
- Passion for customer service and problem-solving
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible working arrangements
- Recognition and reward scheme
Apply Today:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.