Restaurant Operations Manager

4 weeks ago


Bicester, Oxfordshire, United Kingdom German Doner Kebab Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:
  • Action and implement business performance plans set by the Restaurant Manager
  • Monitor and control restaurant sales levels and profitability
  • Develop and execute marketing strategies, including promotional events and discount schemes
  • Prepare and submit reports on staff control, food control, wastage, and sales
  • Create and execute plans for departmental sales, profit, and staff development
Stock Control:
  • Order and requisition food and other supplies to ensure efficient operation
  • Coordinate stock deliveries and maintain accurate records
  • Inspect supplies, equipment, and work areas to ensure conformance to established standards
Training and Development:
  • Provide staff training and ongoing support to ensure high standards of customer service
  • Ensure store staff are well-groomed and smart ready for work
  • Maintain high standards of quality control, hygiene, sanitation, health, and safety
  • Meet and greet customers, investigate and resolve customer queries and complaints
  • Train staff on fire and safety procedures and ensure compliance with Health, Safety, and Fire regulations
Other Responsibilities:
  • Identify additional revenue opportunities
  • Knowledge of ingredients and cooking methods
  • Prepare duty rosters and maintain cleanliness and hygiene procedures
  • Assist other staff as needed
  • Monitor and record temperature of freezers and chillers
  • Arrange store maintenance as required
  • Support and adhere to the equal opportunities policy of the company
  • Care in service to avoid accidents
  • Ensure cash and credit card security


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