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Transport Operations Coordinator

2 months ago

Goole, East Yorkshire, United Kingdom Stobart Full time

Job Summary

We are seeking a highly organized and detail-oriented Transport Operations Coordinator to join our team at Stobart. As a key member of our logistics department, you will be responsible for ensuring the smooth operation of our transportation services.

Key Responsibilities

  • Create and check daily customer consignments on our in-house system, liaising directly with customers where necessary
  • Ensure all consignments are correctly administered, rated, and ready to invoice, obtaining rates for new delivery points from the Finance and Reporting Team as needed
  • Amend consignment details where required, communicating all changes to relevant parties
  • Create dummy consignments on our system to aid ESL Planning teams and Operations department regarding driver manning levels
  • Produce reports (KPI and other) for customers and ESL, utilizing Microsoft Excel, including Volume, Dummy Jobs, and Performance Reports
  • Reconcile work on ESL's system against schedules provided by customers, for individual Tesco depots, to ensure accurate charging and invoicing at week and period end
  • Liaise with Transport Managers and other on-site team members to ensure data being presented to customers is accurate
  • Assist the Admin Team Leader and Data Analyst in providing daily/weekly information required by customers regarding performance, costs, etc.
  • Provide Tesco on-site teams with up-to-date information regarding new Tesco stores, including Risk Assessments, rates, and system Location code information
  • Provide general administrative support to the Admin Team Leader and Admin team, and any other tasks as required
  • Escalate issues to the Admin Team Leader where unable to resolve
  • Complete daily conference calls to agree on the type and amount of trailers required
  • Manage compliance to ensure all loads from the depot are tracking, and liaise with the Planning Team/Team Leader to ensure all drivers and jobs errors are cleared
  • Liaise with the Warehouse to ensure we have the correct trailers available to supply demand from the Warehouse
  • Complete a daily yard check to comply with the safe and legal check, raising any defects to the relevant people
  • Keep up to date with news items, vacancies, and process updates as detailed on our internal system

Requirements

  • Previous experience within an administrative-based role
  • Very good level of numeracy, accuracy, and literacy
  • Excellent communication skills
  • High levels of flexibility, commitment, and motivation
  • Able to use own initiative
  • Capable of meeting specific deadlines
  • Able to cope well in pressured situations
  • Capable of operating with limited supervision within fixed guidelines
  • Able to work as part of a team and individually