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Retail Team Leader
2 months ago
At Mamas & Papas, our retail teams embody the spirit of warmth and support, providing exceptional product insights and knowledge. Whether assisting with personalized shopping experiences, offering consultations, or guiding customers through their unique parenting journeys, our dedicated teams ensure that every purchase—be it a stroller, crib, or outfit for a special occasion—becomes a cherished memory.
ROLE OF RETAIL TEAM LEADER
Our TEAM LEADERS serve as the champions of these memorable experiences and are integral to our award-winning organization. We are seeking a remarkable TEAM LEADER to join our vibrant retail environment, overseeing a small group of Sales Consultants and collaborating closely with the store management to drive outstanding results and elevate customer satisfaction.
Key Responsibilities:
- Lead and inspire a team to deliver exceptional customer service.
- Work collaboratively with management to achieve store objectives.
- Foster a positive and engaging work atmosphere.
- Support team members in their professional development.
Position Details:
This role requires a commitment of 12 hours per week, with specific shifts outlined as follows:
- Monday: 4:15 PM - 8:15 PM
- Saturday: 10:00 AM - 7:15 PM
This is a temporary contract, with the potential for permanent opportunities to arise during or after the contract period.
If you possess experience in retail leadership or senior sales roles and have a passion for creating memorable customer experiences, we would be delighted to hear from you.
Our Commitment to Diversity:
At Mamas & Papas, we celebrate diversity in all its forms and are dedicated to fostering an inclusive environment for individuals of all backgrounds.
Employee Benefits:
We value our employees and offer a range of benefits, including:
- 33 days of holiday, increasing with service.
- Flexible holiday purchase options.
- Company bonus schemes.
- Pension contributions from day one.
- Generous staff discounts for family and friends.
- Access to various discounts through our Benefits Hub.
- Health and critical illness insurance.
- Supportive family leave policies.
- Recognition and appreciation programs.
Join us at Mamas & Papas, where we are committed to creating a sustainable future for the next generation while providing a supportive and enjoyable workplace.
